Latestbillingengineering
Your payment provider is a dependency, not a decision
Why we built provider switching into the billing layer, and what it takes to move paying customers without dropping a single renewal.
Ada Whitfield
3 min read
The blog
Product news, engineering notes and what we are learning while building Sandlayer.
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A failed payment is not a cancellation
Most involuntary churn is an expired card and an email nobody read. Here is the past-due flow we ship, and why every step in it is bounded.
Marcus Reyes
3 min read
engineeringarchitecture
Feature folders, and the one rule that makes them work
Grouping code by feature is easy. Keeping features from reaching into each other is the part that needs a linter.
Ada Whitfield
2 min read
securityproduct
What enterprise buyers actually ask for
Five features stand between a working product and a signed security review. None of them are glamorous, and all of them are cheaper to build before the deal than during it.
Marcus Reyes
3 min read
engineeringcontent
A help centre with no CMS, no index and no build step
Twenty-two guides, full-text search, and permanent redirects, from a folder of Markdown files and about three hundred lines.
Ada Whitfield
3 min read